Incoming Travel Agent

Are you passionate about Romania and want to build a career in the travel industry? Is dealing with people enjoyable for you and you have strong customer service skills?

We are currently looking for an Incoming Travel Agent to join our team in Bucharest.

Our new colleague will have the following main responsibilities:

• Answering inquiries and requests coming from clients, partners, and colleagues
• Creating, negotiating, and selling standard and customized travel programs in Romania
• Issuing vouchers, invoices, and receipts
• Building relationships and communicating with suppliers and guides to ensure reservations are confirmed for every component of each trip
• Administrating the schedule according to the available resources
• Offering exceptional service levels to all customers, partners, and colleagues
• Some shared general office duties

The successful candidate will have:

• At least one-year working experience in the travel industry
• Strong interpersonal, communication, and customer service skills
• Good knowledge of Romania as a tourist destination (regions, sights, themes, etc)
• Basic knowledge of accounting
• Good command of English. Another language is a plus
• Working knowledge of the Internet, Email, Word Excel
• A good sense of humor and desire to work in a team

If you think that you are the right person for this job, please send your application letter and CV to dan.penciu@travelmaker.ro. We promise that all applications will be reviewed, but please note that only qualifying candidates will be contacted.